Privacy Notice – VAON Services Ltd

Effective date: January 12, 2026

VAON Services Ltd respects your privacy and is committed to protecting your personal data. This notice explains how we collect, use, store and protect personal information when you use our website, www.vaon.co.uk.

If you have any questions about this notice or how we handle your data, please contact our Data Protection Officer.

Data Protection Officer

Email: design@vaon.co.uk

Who are we?

VAON Services Ltd is the data controller for personal data collected through this website.

Registered Office:

VAON Services Ltd
Empire House
11 Mulcture Hall Road
Halifax
West Yorkshire
HX1 1SP
United Kingdom

Company Registration Number: 17164291

What data do we collect?

Information you provide directly

Name
Email address
Telephone number
Details of your enquiry

Information collected automatically

IP address
Browser and device information
Pages visited and basic site usage data

We do not intentionally collect sensitive personal data through our website.

How we collect your data

We collect data when you:

Submit a contact form on our website
Contact us directly by email or telephone

Some technical data is collected automatically through cookies and standard website logging to ensure the site functions correctly and securely.

How we use your data

We use your information to:

Respond to your enquiries
Provide information about our services
Progress potential or existing business relationships
Maintain and secure our website

We do not sell or trade your personal data.

How your data is stored

Our website is hosted on the Wix platform.

Data submitted through website forms is stored securely within Wix systems
Wix acts as a data processor on our behalf
VAON Services Ltd remains the data controller
Access to website data is restricted to authorised personnel only

No third-party marketing or CRM systems are connected to the website.

Data retention

We keep personal data only for as long as necessary to deal with your enquiry or for legitimate business purposes.

Website enquiry data is typically reviewed and deleted within 12 months unless there is a contractual or legal reason to retain it.

Cookies

Our website uses cookies to ensure it functions correctly and securely.

Where non-essential cookies are used in future, you will be given the option to consent.

Legal basis for processing

Where UK GDPR applies, we process personal data under:

Legitimate interests
Pre-contract steps, where you request information or services

Your rights

You have the right to:

Request access to your personal data
Request correction or deletion of your personal data
Object to or restrict processing

To exercise these rights, please contact the Data Protection Officer using the details above.

Data security

We apply appropriate technical and organisational measures to protect personal data from unauthorised access, loss, misuse or disclosure.

Changes to this notice

We may update this Privacy Notice from time to time. Any updates will be published on this page.

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